If you're having trouble unlocking your Cash App card, there are a few potential reasons and solutions to consider:

1. Verify your identity: Cash App may require you to verify your identity before unlocking your card. Make sure you have completed any necessary verification steps, such as providing your full name, date of birth, and Social Security number.
2. Check for account issues: Ensure that your Cash App account is in good standing and that there are no issues or restrictions associated with it. Contact Cash App customer support if you suspect any account-related problems.
3. Update the Cash App application: Make sure you have the latest version of the Cash App installed on your mobile device. Outdated versions may encounter issues, so update the app through your device's app store if necessary.
4. Contact Cash App support: If none of the above steps resolve the issue, it's recommended to contact Cash App customer support directly. They can provide specific guidance and assistance based on your account and situation.

To reach Cash App support, open the Cash App on your mobile device, go to the "Profile" tab, scroll down and select "Cash Support," and then choose the most relevant topic or issue to access contact options.

Contacting Cash App support is the best course of action for personalized assistance with unlocking your Cash App card.